Remote Repair/Support service is on every ones head these days and everyone is head over heels regarding this service. Let’s discuss some key advantages and disadvantages to get a better view on them.
The advantages include cost-effectiveness. If you need to repair more than two to three computers you would have to hire someone to drop them off at the repair shop and then get them picked up. Plus, you will have to go yourself too which will add to the transportation cost. Non-remote repairs cost a little more than remote repairs.
Another huge advantage is that remote PC support is time-friendly. You won’t have to take out time, cancel vital appointments and meetings and go get your stuff repaired. No need to drive all the way to the shop and then come back home. What if your house is a mess? Or some renovation is going on? And you desperately need your computer fixed? Well, the super hero here would be remote support. Remote support is available 24/7 so no problems on Sundays and Saturdays.
Disadvantages include power shortage problems and low voltage. Often it is impossible to start up your computer amidst power problems. No power means No repair. Though remote support experts can give you some beneficial hints or Do-it Your-self techniques on the phone, but still these risky techniques without any professional supervision can cost you.
If you don’t have access to internet then remote PC support is hardly possible. As mentioned above tips and tricks might misguide you so it would be better in such cases to go to an IT expert.
Security problems! Not everyone is comfortable with a stranger doing some things to his PC. Remote access means that the person could access your sensitive data and can see your hidden data as well. He can even download and expose those files. Privacy issues might be violated. So if you are too suspicious and don’t trust some stranger then remote PC support is not for you.